Privacy Policy

Last updated: {{DATE}}

US Forklift Parts ("we", "us", or "our") operates the website https://forkliftparts.us and related services (collectively, the "Service").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website. By using the Service, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect

Personal Information

When you interact with our Service, we may collect the following personal information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely by third-party payment providers)
• Account login information
• Order history and transaction details

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the site
• Referring URLs
• Cookies and similar tracking technologies

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2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders
• Communicate with you about orders, accounts, or support requests
• Improve our website, products, and services
• Detect, prevent, and address fraud or security issues
• Comply with legal obligations
• Send promotional or marketing communications (you may opt out at any time)

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3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable core site functionality
• Remember your preferences
• Analyze traffic and usage patterns
• Improve performance and user experience

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Service.

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4. How We Share Your Information

We do not sell your personal information.

We may share your information with:

• Service providers (payment processors, hosting providers, analytics tools)
• Shipping and logistics partners to deliver your orders
• Legal authorities if required to comply with applicable laws or legal processes
• Business transfers in connection with a merger, sale, or asset transfer

All third-party service providers are required to protect your information and use it only for authorized purposes.

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5. Payment Processing

All payments are processed securely through third-party payment processors. We do not store or have direct access to your full payment card details.

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6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal, tax, and accounting requirements
• Resolve disputes and enforce agreements

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7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

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8. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications
• Restrict or object to certain processing activities

To exercise your rights, please contact us using the information below.

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9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell personal information)

To submit a request, contact us at the email address below.

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10. Children’s Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

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11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

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13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

US Forklift Parts
Email: support@forkliftparts.us
Website: https://forkliftparts.us